Refund policy

Effective Date: 01/03/2026

At Baba Chakki Aata , customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

1. Return Eligibility Criteria

To be eligible for a return:

  • The item must be unused and in its original packaging.
  • The product must be in the same condition as received.
  • Proof of purchase (order number or receipt) is required.
  • The return request must be initiated within the specified timeframe.

We reserve the right to reject returns that do not meet these conditions.

2. Return Timeframe

You may request a return within 10 DAYS from the date of delivery.

Requests made after this period may not be accepted.

To initiate a return, please email us at babachakkiaata@gmail.com with your order details.

3. Refund Process and Timing

Once we receive and inspect the returned product:

  • You will be notified of approval or rejection of your refund.

  • If approved, the refund will be processed to your original payment method.

  • Refunds may take up to 48hr to reflect in your account, depending on your bank or payment provider.

Shipping charges (if applicable) are non-refundable unless the return is due to our error.

4. Exchange Options

We offer exchanges for:

  • Damaged products

  • Defective items

  • Incorrect items delivered

If you need an exchange, contact us at babachakkiaata@gmail.com within 2 DAYS of delivery.

Exchanges are subject to product availability.

5. Damaged or Defective Products

If you receive a damaged or defective product:

  • Notify us within 2 DAYS of delivery.

  • Share clear photos or videos of the issue for verification.

  • We will arrange a replacement or refund at no additional cost to you.

6. Non-Returnable Items

The following items may not be eligible for return:

  • Opened or used food products

  • Perishable goods

  • Products damaged due to misuse

  • Items marked as non-returnable at the time of purchase

  • Clearance or sale items (if applicable)

7. Return Shipping Costs

  • If the return is due to our error (wrong or defective product), we will bear the return shipping cost.

  • If the return is for any other reason, the customer may be responsible for return shipping charges.

  • Original shipping fees (if any) are non-refundable.

8. Cancellation Policy

Orders may be cancelled before dispatch. Once shipped, cancellations are not possible, and the order will fall under the return policy.

9. Contact Us

For return or refund requests, please contact:

Baba Chakki Aata
Email: babachakkiaata@gmail.com